Privacy Policy
Last updated: placeholder — to be finalized with legal/compliance review prior to launch.
Overview
Serenity ("Serenity", "we", "us") respects your privacy. This placeholder policy outlines, at a high level, how we intend to handle personal information collected through getserenity.ca, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This page should be reviewed and finalized by legal counsel before launch.
Information we collect
When you request a quote, we collect information such as your name, contact details, province or territory of residence, age, gender, smoking status, and desired coverage amount. We do not collect detailed medical history through this site.
How we use your information
Information submitted through our quote form is used to connect you with a licensed insurance advisor who can discuss Critical Illness Insurance options with you. We do not sell your personal information.
Sharing with licensed advisors and insurers
We share the information you provide with licensed insurance advisors and, where applicable, insurers, solely for the purpose of following up on your quote request.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. Final contact details will be published here prior to launch.
Contact us
Contact details to be added prior to launch.